Frequently
asked questions
FAQs
Yes, we are considering to replace / reinforce the roof to install the system. Please be noted that the purchase price will be a little higher because of the replacement/reinforcement cost. We have an experience that we replaced the roof before system installation in Thailand.
We basically offer 15 years. As per your request, we can offer the case of 10 years / 20 years.
Yes, it is possible, but we set a termination payment according to the remaining contract years.
We are happy to support to relocate the system with the factory, but the cost related to the relocation will be owned by customer.
Yes, but we can also provide the service with separate contract related to O&M.
Almost panels we use are from Chinese manufactures. Just for your information, most of the top 10 panels in the world are coming from Chinese manufacturers called “Tier 1”, and they are providing the product with certain warranty.
Yes, we can support.
Yes, it is possible to consider. If the system is installed on the ground, the purchase price will be higher than on the roof because the installation is complicated compared with the rooftop solar system.
Yes, we can offer you.
There may be some restrictions in the contract with B-Grim about the electricity purchase.
If you want, we can support to confirm the contract and communicate with them.